Agenda

Leaseholders' Forum - Tuesday, 18th March, 2025 7.00 pm

Venue: Committee Room 1, Town Hall, Judd Street, London WC1H 9JE. View directions

Contact: Sola Odusina  Principal Committee Officer

Items
No. Item

1.

Introduction of Forum members and apologies for absence

2.

Declarations of Pecuniary and Non-Pecuniary Interests in Respect of Items on this Agenda

3.

Minutes pdf icon PDF 135 KB

To consider and approve the minutes of the previous meeting held on 4th December 2024.

 

 

 

4.

Proposed Amendments to Camden Leaseholders' Forum Constitution pdf icon PDF 165 KB

Update to Forum constitution to permit one freeholder member

 

 

 

5.

Progress Report pdf icon PDF 92 KB

To receive a progress report on actions from previous meetings.

 

 

 

Additional documents:

6.

Report of Associate Cabinet Member for Leaseholders pdf icon PDF 85 KB

Associate Cabinet Member for Leaseholders to provide an update on progress on the recommendations from his report.

 

 

 

7.

Report from Head of Leaseholder Services pdf icon PDF 73 KB

To receive an update from the Head of Leaseholder Services on key issues raised by CLF:

 

·       Organisation Chart/ restructure for Leaseholder Services

·       Timeline for Netcall in Leaseholder Services

·       Target timescale for response to Leaseholder queries

·       Stop sending threatening letters to Leaseholders who query bills

·       Resolve issues of multiple charges for fire safety project

·       Reduce use of paper/print for documentation

 

 

 

Additional documents:

8.

Fire Safety project - lessons learned pdf icon PDF 125 KB

What is the timeline to completing this project?

What lessons have been learned from the programme so far?

Why are overspecced alarms still being installed in street properties?

Why are leaseholders being charged multiple sums when letters state doors are free and costs capped at £250 per property?

What is being done to minimise costs of maintenance visits?

 

 

Additional documents:

9.

Any other Business